Market leader in needlework kits

Service and product warranty

We thank you for your purchase and welcome you to the Verachtert group.
Do you have a shortage in your kit?
If you wish claim your warranty, please fill out our registration form so you can claim your warranty directly through this website.

Your product has already been registered and your kit is incomplete?
We kindly invite you to fill in our online warranty form below.
Obviously we will treat your information as confidential.


Name *
First Name *
Are you a private customer /merchant? *
Company name
Gender *
Address *
City *
State / Province / Region *
Postal Code / Zip *
Country *
E-mail address *
Telephone no. *
Which brand did you buy? (see package) *
Article No. (PN-xxxxxxx) / EAN Barcode (x-xxxxxx-xxxxxx) *
Purchase date (day/mounth/year) *
Place of purchase? (e.g. name haberdashery / internet address / online store / catalogue) *
Material required / Shortage in your kit *
Please specify (thread: colour description + required quantity) *
I wich to be kept informed *
Documents / pictures attached (max 2 MB)
Please type the letters and numbers shown in the image.
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